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Effective date: 14 September 2026
Last updated: 14 September 2026
These Terms of Service govern your access to and use of:
https://iptv-1.co.za/;These Terms form an agreement between you and IPTV South Africa, trading as IPTV-1, referred to as “IPTV-1,” “we,” “us” or “our.”
By placing an order, requesting activation, making payment or using the service, you confirm that you have read and accepted these Terms.
Nothing in these Terms excludes or limits a right or remedy that cannot lawfully be excluded under the Consumer Protection Act, Electronic Communications and Transactions Act or another applicable law.
The service is operated by:
Trading name: IPTV-1
Website: https://iptv-1.co.za/
Email: iptvforall001@gmail.com
Telephone or WhatsApp: +44 7367 067674
Support hours: 24h
Do not describe IPTV-1 as a registered South African company unless that statement is factually correct and supported by registration documents.
You must be at least 18 years old and legally capable of entering into a binding agreement.
A person purchasing for a minor is responsible for supervising the minor’s use of the service.
Consumer plans are intended for private, household use. Commercial premises, public screenings, hospitality businesses and resellers require a separate written agreement and any necessary public-performance rights.
IPTV-1 supplies the digital subscription and related support described on the applicable pricing or order page.
Your order confirmation should identify:
The service does not transfer ownership of any television channel, programme, movie, event, application, trademark or other third-party content.
Access to particular content may depend on distribution rights, territorial restrictions, technical availability and decisions made by the relevant rights holders.
IPTV-1 must provide access only to content it is lawfully authorised to supply. These Terms do not authorise copyright infringement, illegal restreaming, circumvention of access controls or access to content outside its permitted territory.
Channel lists, programme schedules, video libraries and other catalogues may change during a subscription because of:
We do not guarantee that every channel, programme, movie or event will remain available throughout the subscription unless it was expressly guaranteed in your written order confirmation.
A material reduction affecting the essential purpose of the purchased service will be handled under Section 12 and applicable consumer law.
A “device” means a compatible television, streaming box, computer, smartphone, tablet or other supported device.
The number of devices on which credentials may be installed is not necessarily the number that may stream simultaneously. The simultaneous-connection limit stated in the order confirmation applies.
Attempting to exceed the permitted connection limit may cause interruptions or temporary account restrictions.
A subscription:
You are responsible for providing:
Performance may be affected by your internet service provider, Wi-Fi quality, network congestion, device capacity, application performance, routing, geographical location and simultaneous household usage.
IPTV-1 does not guarantee “zero buffering,” uninterrupted operation or a particular image quality on every internet connection and device.
Before submitting an order, you must check:
You must be given a reasonable opportunity to identify and correct ordering errors before the transaction is completed.
An automated acknowledgement does not necessarily constitute acceptance. An order is accepted when we confirm acceptance or activate the service, whichever occurs first.
We may refuse an order where:
If payment has already been received for an order we cannot accept, it will be refunded in accordance with applicable law.
Activation begins after:
The estimated activation period displayed during ordering forms part of the transaction information.
Login details may be delivered through email, WhatsApp or another agreed electronic method.
The customer must check the supplied credentials promptly and report any error without unreasonable delay.
Prices are displayed in South African rand unless another currency is clearly stated.
Before payment, the total price must disclose all applicable taxes, fees and additional charges. No undisclosed mandatory charge will be added after an order is placed.
Accepted payment methods are: Bank Transfer, Credit/Debit cards, Crypto, Wise.
Customers must use a payment method they are legally authorised to use.
Bank, currency-conversion, application, internet-data and third-party payment fees may be charged separately by the relevant provider where clearly disclosed.
IPTV-1 does not store complete bank-card details unless expressly disclosed in the Privacy Policy. Card payments may be processed by an independent payment processor under its own terms and privacy practices.
Unless the order page clearly states otherwise and the customer expressly authorises recurring billing, IPTV-1 subscriptions are prepaid and non-recurring.
A non-recurring subscription expires at the end of its purchased period. By choosing a non-recurring plan, the customer directs IPTV-1 to terminate that subscription on its stated expiry date.
Continued service requires a new renewal order and payment.
We will not debit a customer automatically without prior disclosure and express authorisation.
Where a subscription is legally treated as a fixed-term consumer agreement, expiry notices, cancellation rights and continuation arrangements will be handled in accordance with applicable law.
Where section 44 of the Electronic Communications and Transactions Act applies, a consumer may cancel an electronic transaction for services without reason and without penalty within seven days after conclusion of the agreement.
Where payment has already been made, the refund will be processed within the period required by law.
This statutory cooling-off right may not apply where performance of the service began with the consumer’s consent before the seven-day period expired.
When requesting immediate activation, the customer may therefore be required to confirm:
I request immediate activation before the statutory cooling-off period expires and understand that this may affect my right to cancel without reason once performance begins, to the extent permitted by law.
Immediate activation does not remove rights concerning a defective, materially misrepresented or undelivered service.
Where section 14 of the Consumer Protection Act applies, a consumer may cancel a fixed-term agreement by giving 20 business days’ notice in writing or another recorded form.
The customer remains responsible for amounts properly owed up to the effective cancellation date. A reasonable cancellation charge may apply where permitted by law, taking account of the service already supplied, discounts granted and the remaining subscription period.
Any amount remaining the customer’s property after lawful deductions will be credited or refunded.
Where the service fails to meet an applicable legal standard, the customer may request that IPTV-1:
A service credit will not replace a refund or other statutory remedy unless the customer agrees.
Subject to investigation and applicable law, a full refund may be issued where:
A refund will not ordinarily be due solely because of:
This clause does not apply where IPTV-1 supplied incorrect compatibility information or otherwise breached a legal obligation.
A refund request must be sent to iptvforall001@gmail.com
Refunds will normally be returned through the original payment method where practical and lawful.
Trials and promotions are governed by the conditions displayed with the relevant offer.
Unless stated otherwise:
Material promotional conditions must be disclosed before the customer places an order.
You are responsible for:
IPTV-1 will never require your online-banking password, complete card PIN or remote access to your banking account.
We may reset credentials where account compromise is reasonably suspected.
You may use the service only for lawful, private purposes within the scope of the purchased plan.
You must not:
The IPTV-1 name, website design, original written content, graphics and other materials created by us are owned or licensed by IPTV-1 and protected by applicable intellectual-property laws.
Third-party channel names, logos, applications, programme names and trademarks remain the property of their respective owners.
Displaying or mentioning a third-party brand does not establish sponsorship, endorsement or affiliation. IPTV-1 must not display third-party branding unless it has a lawful basis to do so.
No right is granted to copy, reproduce, sell, publish or commercially exploit website content without written permission.
Some customers may require an independently developed IPTV player or device.
Unless expressly stated:
References to a third-party device or application indicate compatibility only and do not imply endorsement or partnership.
Temporary interruptions may occur because of maintenance, technical failures, security incidents, supplier changes, internet routing, rights-holder decisions or circumstances outside reasonable control.
Where practical, IPTV-1 will:
Planned maintenance may be performed when reasonably necessary.
We may suspend access where reasonably necessary to:
Where the Consumer Protection Act requires notice and an opportunity to remedy a material breach, the customer will receive the legally required notice.
Immediate action may be taken where continued access creates an urgent security, fraud, intellectual-property or legal risk.
Termination does not remove payment obligations that lawfully arose before termination. Any remaining customer credit will be handled in accordance with applicable law.
Personal information is processed in accordance with the IPTV-1 Privacy Policy: https://iptv-1.co.za/privacy-policy
The Privacy Policy explains:
You agree that order confirmations, invoices, activation details, support messages and legal notices may be sent electronically using the contact details you provide.
You must keep those details current.
Marketing communications will be sent only where a lawful basis exists. Each electronic marketing communication will provide a method to opt out.
Withdrawing marketing consent does not prevent essential service communications.
The service is supplied subject to applicable consumer protections.
To the fullest extent permitted by law:
These limitations do not exclude or limit liability for:
Nothing on the website constitutes a guarantee of uninterrupted service, a specific channel catalogue, “zero buffering” or compatibility with every device unless expressly confirmed in writing.
Neither party is responsible for delay caused by an event genuinely beyond its reasonable control, including major network failures, natural disasters, power-grid failures, government actions, cyberattacks, civil disorder or widespread telecommunications disruption.
The affected party must take reasonable steps to reduce the consequences and resume performance.
This clause does not remove any refund or consumer remedy that remains mandatory under applicable law.
We may update these Terms to reflect:
The updated date will be displayed at the top of this page.
Material changes affecting an active subscription will be communicated in advance where reasonably practical or legally required.
Changes will not retrospectively remove an accrued customer right.
Contact IPTV-1 first using:
Email: iptvforall001@gmail.com
WhatsApp: +44 7367 067674
Website: https://iptv-1.co.za/contact-us/
Provide the order number, payment evidence, description of the complaint and the resolution requested.
A South African consumer may also lodge a complaint concerning an alleged Consumer Protection Act contravention through the National Consumer Commission complaint portal.
Using our internal complaint process does not prevent a consumer from approaching a regulator, ombud, tribunal or court with jurisdiction.
These Terms are governed by the laws of the Republic of South Africa to the extent those laws apply.
Any mandatory protections available to a consumer under another applicable jurisdiction remain unaffected.
Disputes may be submitted to a competent South African consumer body, tribunal or court with jurisdiction.
If any provision is found invalid or unenforceable, the remaining provisions continue to operate.
A failure or delay in enforcing a right does not waive that right.
You may not transfer your subscription or rights under these Terms without written permission.
IPTV-1 may transfer its rights and obligations as part of a lawful business transfer, provided this does not reduce mandatory consumer rights.
These Terms, the order confirmation, the Privacy Policy and the Refund Policy constitute the agreement concerning the purchased service.
Where there is a conflict, mandatory law prevails, followed by the specific written order confirmation and then these Terms.
Questions, cancellations, complaints and legal notices should be directed to:
IPTV-1
Email: iptvforall001@gmail.com
Telephone or WhatsApp: [SUPPORT NUMBER]
Website: https://iptv-1.co.za/